服务品牌权益;
This paper studied the supermarket retail services as an example a very important question: service Brand Equity.
本研究以超市零售业为例探讨服务业中一个非常重要的问题:服务品牌权益。
Therefore, the service quality measurement model, the brand equity measurement model and 22 research hypotheses are built and also validated by demonstration data.
为此,构建了服务质量测量模型、品牌资产测量模型以及22个研究假设,并通过实证数据予以检验。
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